Oriberg Farm Return Policy

At Oriberg Farm, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 30 days from the date of delivery to return any items. To be eligible for a return, the item must be:

  • Unused
  • In its original packaging
  • In the same condition that you received it

Please note that perishable items, such as food, cannot be returned. However, if your product arrives damaged or is incorrect, please contact us for assistance.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will process it to your original method of payment within 5-10 business days. Please note that shipping costs are non-refundable.

Exchanges

If you need to exchange a product for a different size, variant, or replacement, please contact us within 30 days. We will ship the new item once we receive the original item.

Shipping Returns

You will be responsible for paying shipping costs for returning your item. If you receive a damaged or incorrect product, we will cover the return shipping costs.

Contact Us

For any return or exchange inquiries, please email us at info@oribergfarm.co.za or call 078 274 6450. We are here to assist you!